Terms of service
Payment methods: Credit card or PayPal
We accept the following major credit cards: Visa, American Express and Mastercard. Payment is handled by Rapyd in Iceland through a secure server. Your credit card statement will show our name in Icelandic, “Sólarfilma”. You can also checkout using your PayPal account.
Credit card charge
All the prices in this shop are in USD and our invoices are in USD. Customers with USD credit cards will be charged the exact amount they shop for. In case of another currency credit card, the charge will depend upon the exchange rate of USD v.s. the currency of the card.
We will be able to send off your order in about one working day after we receive it. If for some reason we cannot accomplish this we will let you know by e-mail.
At the time of checkout, you will be offered 2 different methods of shipping. Regular airmail by the post office and DHL. Delivery times vary depending on destination, see below. Orders above $250 will be sent by DHL free of charge. Please note however that in some countries like Germany, Spain and France, DHL will charge you, the customer, according to their standard rates for paperwork and delivery. We can not know what these charges will be and can not be responsible for them
Shipping time will vary depending on method of shipping and your location. To countries in Europe and Scandinavia you may expect about 5 - 10 working days for postal service and 2-4 days if sent by DHL. For shipments to America, you should allow about 10 - 14 working days weeks for postal service and 2-3 days for DHL.
Import duties and taxes
Import duties and taxes vary for different countries. Sometimes small orders are delivered without the customer paying duties or taxes, but this will be more of an exception than the rule. Solarfilma can not be responsible for any taxes and or import duties applied to orders sent outside of Iceland.
If you are not satisfied with your purchase you may return it within 14 days to Sólarfilma, for a full refund. You will, however, have to pay for the shipping back to us. You will be refunded on receipt of the merchandise. Any complaints regarding your purchase or our service should be sent to email@example.com
We urge you to register an account with us. This will enable you to keep track of past orders, make a wish list and speed up the checking out process. You will also be able to "e-mail to a friend" something you find interesting in our store.